“Quality is when the Customer comes back and not the Product”

The most technically innovative or economically attractive product in an application is worth nothing if the quality is not right. Not only would the failure of the product itself have to be lamented, but possibly also further damage to the entire application.

Customer confidence in the reliability of the products supplied is primarily determined by a sustainably stable quality performance. To ensure this in the long term, we work under the direction of our Quality Management Representative (QMR) to continuously improve the quality of our processes and our products.

This QM-related CIP process encompasses all quality-related workflows and functions: Starting in development, involving our suppliers, looking at the manufacturing processes and, of course, controlling the quality-assuring test steps along the entire value chain.

The PDCA (Plan-Do-Check-Act) methodology supports efficient continuous quality improvement work with its defined structure and procedure. By constantly repeating the PDCA cycle, problems are identified, solutions developed, measures implemented and their effectiveness checked.

The TRAMAG organization lives the QM-PDCA culture every day for the success of our products and our customers, so that our customers come back and not our products!